9/10
Poignant portrait of a butler's life...dedication, restraint, and regret
19 May 2006
Warning: Spoilers
This is an incredibly moving and tragic film that paints a vivid portrait of the restrained life of a butler at an English manor, and brings humanity to those in service. It examines the English class system and the relationship between master and servant, but primarily depicts a life of regret. The haunting musical score provides compelling accompaniment to this butler's unfolding tragic personal life story. The manor used to depict Darlington Hall is magnificent, the palatial rooms and luxurious furnishings spectacular, the English countryside scenery lovely.

Mr. Stevens has devoted his entire life to being the butler at Darlington Hall, currently owned by a millionaire American Senator named Lewis, who had earlier visited the manor. The film flashes back to the butler's years of loyal service and unselfish dedication to his previous employer, Lord Darlington. During that time he is shown to devote himself completely to the efficient running of this enormous household and to totally suppress his own emotions. The butler's restrained veneer is put to the test by the arrival of a new housekeeper, Miss Kenton, who is herself energetic and efficient but challenges him with her wit. The pair develop unexpressed but very obvious feelings for each other. Meanwhile, the gullible Lord Darlington becomes naively involved as a Nazi sympathizer, instrumental in British attempts to appease Hitler back in the late 1930's.

Anthony Hopkins is absolutely masterful in the role of the perfect butler, Mr. Stevens, his face a mirror of the words he cannot express. He superbly conveys this trusted servant's loyalty, dedicated efficiency, dignified service, restraint, and suppressed emotions. Emma Thompson is equally brilliant as the capable housekeeper, Miss Kenton, who does display her emotions without ever stating them directly. Other cast members include Hugh Grant as Lord Darlington's godson, and the wonderful late Christopher Reeve as Darlington Hall's present owner, Lewis. James Fox portrays the extremely misguided but never truly villainous Lord Darlington.

The butler reveals himself to be unfailingly dedicated to his household, overseeing an elaborate dinner party as his own father is dying upstairs. Mr. Stevens never expresses his political or personal opinions, regardless of whether they are solicited. He diligently performs every single duty expected of him, even awkwardly attempting to fulfill Lord Darlington's request to enlighten his godson about the birds & the bees before his marriage. Despite his own unacknowledged misgivings, at His Lordship's insistence he dismisses two maids simply because they are Jewish. As Lord Darlington's Nazi collaboration unfolds, Mr. Stevens concentrates on performing his duties, endeavours not to admit even to himself awareness of these unsettling political matters, and remains unquestioningly loyal to his aristocratic employer.

In this movie we have an undeclared romance between two mature people who never once express their feelings for each other, yet their love is blatantly apparent and absolutely compelling. The viewer gets a glimpse into the depth of unexpressed love in Mr. Stevens' heart when Miss Kenton discovers him reading a sentimental romance novel. He is painfully embarrassed at her discovery but again admits no emotion. The housekeeper's entire demeanor conveys how much she craves his love, threatening to wed another so that Mr. Stevens will finally reveal himself. When he does not, Miss Kenton marries a man she does not love. The butler's emotions are equally obvious on countless occasions, as when he gazes at the departing Miss Kenton from the window above. It is frustrating for the viewer, watching this honourable and dignified gentleman constantly put on a brave and proper outer facade while denying his own emotions, whether grief over his father or love for the housekeeper.

Twenty years later Mr. Stevens is filled with regret over his wasted life, his misguided sense of duty toward Lord Darlington, a man of disgraced reputation and now dead. He tries to remedy the error of his emotional suppression but alas, it is too late. Miss Kenton is unhappily married but has a grown, now pregnant daughter and her own sense of duty. Even when she broaches the topic of evening (as in the twilight of their lives), the reserved butler still does not declare his feelings. Their final farewell as she tearfully takes her leave by bus is surely one of the most restrained but sad and haunting depictions ever of two people in love parting. This is a superbly subtle, beautiful, and sensitive portrait of unfulfilled love and regret.
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