An eccentric New York woman (Ann Bancroft) with a passion for English literature (in their original hard copy editions) discovers a mail order house in London that buys and sells the kind of books she is looking for. Beginning in the early 1950s Bancroft makes her first order to the book store manager (Anthony Hopkins) and, upon receiving each order, she responds with clever, pithy reactions to her previous order while also placing a new one. Hopkins mentions the bad postwar situation with the lack of good food and Bancroft responds with some generous care packages for several years. Hopkins and everyone else at the store are endeared by both her witty letters and generosity. Their loving correspondence transpires for about 30 years and Bancroft never has the time nor money to visit England in person until Hopkins dies. This extremely quaint, bittersweet story was adapted from a stage play by the film's screenwriter Hugh Whitemore. Why has this film never made its way to home video on laserdisc or DVD?