John Thaw: Jim Proctor

Quotes 

• [opening lines] 

  Jim Proctor : [giving a motivational speech to a group of salesmen]  Shut it! If I said nothing else today, you'd have had your money's worth. Silence. That's what will feed your family, pay for your children's education, swell your pension funds. Silence... is golden. When you have asked for the business, shut up. When the customer speaks - and, believe me, if *you* don't, eventually *he* will - he *will* buy.