Rex suggests that the appearance of the staff is driving away customers, Mike struggles to cope when Anne's flirtatious mum comes to stay, and Kenny gets a bit carried away with alterations to his fancy new uniform.
Anne decides to build an ironing board by herself to avoid prostitution, the shop goes into panic when Steve manages to cut off his finger, and Kenny worries about losing a part of himself after gorging on ice-cream.
A famous face gets the celebrity treatment when he walks into the shop, Julie decorates the café with a number of fake signed photographs, and the customers treat Mike differently when he starts using a wheelchair.
Kenny insists on building something to donate to the local foster home, Rex reveals that his wife's left him when he turns up at work drunk, and Mike and Anne try to find the right way to get rid of an unwanted guest.
Kenny tries to come up with the perfect way to sabotage the superstore, Julie and Anne suggest looking for ways to attract female customers, and Mike worries that accepting a job offer would be betraying small traders.
Kenny tries to point Steve in the right direction when it comes to women, Mike learns that a customer has tried to throw himself under a bus, and Anne protests about suddenly having a kind and considerate boyfriend.
Steve's sexuality comes into question when his gay friend visits the shop, Mike tries to escape from repetition by writing a newspaper column, and Kenny can't resist putting silly messages on a new scrolling sign display.
Mike and Steve try to prove that life in a hardware shop isn't predictable, Rex reveals that financial issues mean that he to make Kenny redundant, and Anne's shocked when an artist offers her a grand to get her kit off.
Mike and Anne talk about ways to put some spice back into their sex life, Rex suddenly realises that a customer might be building a shotgun, and the science behind ropes and pulleys turns out to be anything but erotic.
Rex wonders how Kenny can possibly be the father of a redheaded child, the café starts serving wine when they're granted an alcohol licence, and Mike shows very little enthusiasm when Anne suggests starting a family.