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"Are You Being Served?" (1972)
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Season:
1
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2
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3
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4
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5
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6
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7
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8
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9
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10
Year:
1972
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1973
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1974
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1975
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1976
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1977
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1978
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1979
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1981
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1983
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1985
Season 1
Season 1, Episode 0: Pilot
8 September 1972At the department store Grace Brothers, the ladies department is sharing the floor with the gentleman's's department. The men on the floor, the senior Mr.Granger, his assistant Mr.Humphries, and the new junior Mr.Lucas, are of course unhappy with this arrival. The ladies department consists of the senior Mrs.Slocomb and her junior Miss.Brahms. The entire staff on the floor, including the floor walker Captain Peacock and the packing department member Mr.Mash, are having a few disagreements, and the store isn't even open yet!
 | Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| Arthur Brough | ... | Mr. Ernest Grainger |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Michael Knowles | ... | Customer |
| Harold Bennett | ... | Young Mr. Grace |
| Stephanie Gathercole | ... | Mr. Rumbold's Secretary |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 1, Episode 1: Dear Sexy Knickers
21 March 1973Mr. Lucas is keen on Miss.Brahms and decides to write her a note to ask her out. But when Mrs. Slocomb gets the note instead, the situation gets very complicated. To top it off, she thinks Captain Peacock sent her the note! Oh what a day it's going to be.
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Robert Raglan | ... | The 40" Waist |
 | Derek Smith | ... | The 28" Inside Leg |
Season 1, Episode 2: Our Figures Are Slipping
28 March 1973Sales figures for the department are lower than expected so Mr. Rumbold has instructed the staff on new sales techniques. Besides viewing the store as a ship or a battlefield, Mr. Rumbold feels that the staff, particularly Mr. Lucas, should smile more in an effort to charm the customers.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Harold Bennett | ... | Young Mr. Grace |
| Stephanie Gathercole | ... | Mr. Rumbold's Secretary |
| Peter Needham | ... | The Returned Glen Check Suit |
Season 1, Episode 3: Camping In
4 April 1973The recent travel strikes have left the staff stranded at the store. At first thought, the idea of camping out on the floor seems a horrible idea, but soon the staff start sharing many war memories and find out that staying the night might not be as bad as they thought.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| James Copeland | ... | The Scottish Customer |
| Anita Richardson | ... | The 38C Cup |
| Pamela Manson | ... | The Large Brim with Fruit |
| Stephanie Gathercole | ... | Mr. Rumbold's Secretary |
| David Rowlands | ... | The Man With The Large Bra |
| Colin Bean | ... | The Leatherette Gloves |
Season 1, Episode 4: His and Hers
11 April 1973The center display stand is missing and Mr.Grainger is not pleased. Mr.Rumbold informs the staff that Grace Brothers has made an agreement to sell perfume from the His and Her company. The staff becomes even more infuriated when the perfume company starts handing out free ties and stockings with every purchase of perfume.
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Joanna Lumley | ... | Miss French |
| Larry Martyn | ... | Mr. Mash |
| Margaret Flint | ... | First Customer |
| Evan Ross | ... | Second Customer |
Season 1, Episode 5: Diamonds Are a Man's Best Friend
18 April 1973A reward is offered when a wealthy customer loses a diamond in the store. But which of the staff will be the one to find it?
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Elizabeth Larner | ... | Sweater Customer |
| Hilary Pritchard | ... | Wealthy Client |
| Stephanie Gathercole | ... | Mr. Rumbold's Secretary (as Stephanie Cathercole) |
| Janet Davies | ... | The Outsize Dress |
| Vicki Woolf | ... | Mr. Humphries' Friend |
Season 2
Season 2, Episode 1: The Clock
14 March 1974A special dinner is organized to celebrate Mr. Grainger's 65th birthday. But will he be asked to remain with Grace Bros. or will he be given the Cuckoo clock?
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. James Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| John Ringham | ... | The Check Jacket |
| Dorothy Wayne | ... | The Bridal Veil |
| Pearl Hackney | ... | Mrs. Grainger |
| Hilda Fenemore | ... | Elsie |
| Avril Fane | ... | The Trio |
| Barbara Loynes | ... | The Trio |
| Dorothy Loynes | ... | The Trio |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 2, Episode 2: Cold Comfort
21 March 1974Due to the fuel economy crisis in the country, Grace Brothers has turned off the heating for the day. But as Mrs.Slocomb says "It's like an ice box in 'ere" Management has ordered no heating devices behind the counter, but the staff can't bear it and sneak in items to keep the circulation going. However if Captain Peacock finds out, it could lead to a chilly meeting in Mr.Rumbold's office.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Hilda Fenemore | ... | Elsie |
| Helen Lambert | ... | Gladys |
| Robert Mill | ... | Footwarmers Customer |
| Carolyn Hudson | ... | The Large Hat |
| John Baker | ... | The Fur Gloves |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 2, Episode 3: The Think Tank
28 March 1974Sales are down again and the staff has a meeting to find new ideas. They come up with a fashion show and run a demo show to try and impress Mr.Grace.
Season 2, Episode 4: Big Brother
4 April 1974Due to recent shoplifting at Grace Brothers, Mr.Rumbold announces that the first floor will be a guinea pig for the new security cameras. But when the staff find out that Rumbold is watching everything they do, they take action to get rid of the cameras.
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Donald Morley | ... | Mr. Clegg |
| Robert Raglan | ... | Dr. Wainwright |
| Stephanie Gathercole | ... | Mr. Rumbold's Secretary (as Stephanie Reeve) |
| Joyce Cummings | ... | The Underwear Customer |
| Stella Kemball | ... | The Scarf Customer |
Season 2, Episode 5: Hoorah for the Holidays
11 April 1974Due to the fact that Mr.Grace is having the entire department redecorated, management has offered 5 pounds inconvenience money if the staff take their holidays in August. Very unhappy about the situation, the staff refuse to comply, so Mr.Grace offers them various holiday packages for them to choose from.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| John Clegg | ... | The Ready-Made Suit |
| Stuart Sherwin | ... | The Dressing Gown |
| Helen Dorward | ... | The Irish Lady |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3
Season 3, Episode 1: The Hand of Fate
27 February 1975Mr. Humphries' palm reading skills are put to the test when Mr.Rumbold's position becomes available for Captain Peacock and Mrs.Slocomb and Mr.Grainger compete over his position. Believing he can foretell their futures in their hands, Mr.Humphries makes surprising predictions on behalf of each member of the staff.
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Nina Francis | ... | Miss Ainsworth |
| Eric Young | ... | Mr. Kato |
| Therese McMurray | ... | Lady Customer |
Season 3, Episode 2: Coffee Morning
6 March 1975Captain Peacock complains when he notices the staff are taking leisurely coffee breaks. After his complaint is reported, management(Mr.Rumbold) orders for a time keeping book in which the staff will "clock in and clock out" whenever they go to coffee, lunch or the washroom. With heavy protest, the staff organize a union, and refuse to acquiesce to managements orders until their demands are met.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Nina Francis | ... | Miss Ainsworth |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 3: Up Captain Peacock
13 March 1975After 20 years of service at Grace Brothers, Captain Peacock is congratulated with a honorary medal. As well he has been granted the key to the executive washroom and a seat in the executive dining room. The floor staff are quite displeased about this and feel that their segregated work places are entirely unfair. But what can they do about it?
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Jeffrey Segal | ... | The Clip-On Bow Tie |
| Donald Hewlett | ... | The Dress |
| Michael Knowles | ... | The Bold Check |
| Maureen Lane | ... | Lady Customer |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 4: Cold Store
20 March 1975It's a hectic day at Grace Brothers during cold season. Mr.Lucas tries to get off sick with the help of Mr.Mash and an onion and a bar of soap. Miss.Brahms claims she can't catch a cold for seven days due to several recent flu shots. Mrs.Slocomb is trying to ward off her incoming cold with a dash of rum and brandy. And finally Mr.Humphries and Mr.Grainger have back ache and a spot of trouble with the gastric(Mr.Grainger the latter of course.) In order to prohibit anyone from leaving the store, Captain Peacock decides to put Mr.Lucas in the ladies department to replace Miss.Brahms in the gents. But how on earth is Miss.Brahms supposed to measure an inside leg while Mr.Lucas struggles to alter a ladies suit?
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Hilda Fenemore | ... | Daphne |
| Bill Martin | ... | Customer with List |
| Ann Sidney | ... | The Blue Alteration |
| Joy Allen | ... | Sister |
| Pamela Cundell | ... | Mr. Lucas' Customer |
| Gordon Peters | ... | The Fawn Trousers |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 5: Wedding Bells
27 March 1975Dispute reins in the department as Mrs.Slocomb refuses to sell a new line of underwear. Her complaints are dismissed by both Captain Peacock and Mr.Rumbold. Mr.Grainger is still hostile towards Mrs.Slocomb for taking up half of the floor space for her ladies department. But then, Mr.Grace announces that he plans on marrying someone in the store. He then asks Mrs.Slocomb to tea with him in order to discuss the matter of a ring. Everyone automatically thinks Mr.Grace will propose and Mrs.Slocomb gets dressed up for the occasion while the rest of the staff wonder what their futures may hold with Mrs.Slocomb in charge.
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Trevor Bannister | ... | Mr. Dick Lucas |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| John Clegg | ... | The Bald-Headed Sweater |
| Sandra Clark | ... | Miss Robinson |
| Jay Denyer | ... | The Trousers |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 6: German Week
3 April 1975The ladies and gents are selling German goods for the next week. But neither the staff nor the customers are warming up to the lederhosens. In order to boost the German spirit, the floor gets out some German wine and dresses up for a folk dance. The question is, will Mr.Grace approve?
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Moira Foot | ... | Miss Thorpe |
| Ernst Ulman | ... | German Customer |
| Joanna Lumley | ... | German Lady |
| Anita Richardson | ... | The Lady for the Ladies' |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 7: Shoulder to Shoulder
10 April 1975The ladies and gentleman's floor is going to be redecorated but only one department can afford to be decorated. After it is decided that the ladies will be decorated, they are forced to share counter space with the gentleman, much to the dismay of both parties.
| Trevor Bannister | ... | Mr. Dick Lucas |
| Mollie Sugden | ... | Mrs. Betty Slocombe |
| Frank Thornton | ... | Captain Stephen Peacock |
| John Inman | ... | Mr. Wilberforce Clayborne Humphries |
| Wendy Richard | ... | Miss Shirley Brahms |
| Arthur Brough | ... | Mr. Ernest Grainger |
| Nicholas Smith | ... | Mr. Cuthbert Rumbold |
| Larry Martyn | ... | Mr. Mash |
| Harold Bennett | ... | Young Mr. Grace |
| Moira Foot | ... | Miss Thorpe |
| Kate Brown | ... | The Returned Wig |
| Jonathan Cecil | ... | Newlywed Male Customer |
| Hilary Pritchard | ... | Newlywed Female Customer |
| Freddie Wiles | ... | Goddard (uncredited) |
Season 3, Episode 8: New Look
17 April 1975When the suggestion box provides little in the way of suggestions, the staff decide to play background music and a recorded voice to boost sales. Then, when they learn that a cash prize will be awarded to whomever is the voice, the whole floor offer their voices for the department, but it's up to Mr.Grace to decide.